SHIPPING - Australia Only
CHRISTMAS & GIFTING
Due to shipping delays, we highly recommend that you order your gifts earlier than usual to make sure you have your delivery on time. We will ship the orders as soon as possible however postal delays are to be expected during this time of high volume online purchasing.
To receive your Christmas orders on time, we suggest placing your orders before Friday 15 December 2023.
- Free shipping within Australia only for orders over $150 (Excludes furniture)
All orders will be shipped via Australia Post E-parcel.
Our standard shipping rates, except where free shipping is via Australia Post: AU$15.00 per order, excludes furniture.
Furniture will incur an AU$25.00 shipping charge per item purchased and will be delivered via Startrack couriers
- Delivery of orders within Australia
All orders delivered by standard shipping will require a signature upon delivery. Where possible, we recommend that you use a business address for delivery where a trusted person is available to sign. If there is not a person available at the indicated place of delivery to sign for the delivery, you may be required to collect the delivery from a place nominated by the shipping company, such as an Australia Post store.
- Unattended deliveries
We strongly recommend that you do not instruct any shipping company to leave a delivery from us at an unattended location. Georg Jensen accepts no responsibility whatsoever for any delivery left at an unattended location.
- Estimated delivery times
We will endeavour to deliver your purchase to you promptly, however, all shipments may be subject to delays during peak periods or when shipped to regional areas.
Please allow extra delivery time for Furniture purchases.
The following standard delivery times within Australia are estimates only:
- METRO AREAS (Sydney, Melbourne, Brisbane, Canberra, Perth, Adelaide, Darwin, and Hobart): approximately 2 – 7 business days.
- NON-METRO AREAS: approximately 3 – 10 business days.
- Multiple Shipments
Orders will be sent in one shipment when all products in the order are available from stock (if a product from your order is not available within our standard shipping times, a member of our staff will endeavour to contact you). If you require multiple shipments of items from a single order, please contact us as soon as possible after placing your order at ph 03 4149 7000 or [email protected] so we can assist you. Customers who request multiple shipments from a single order will incur additional delivery charges.
Please note we currently only deliver within Australia. For all other delivery locations please change the Alessi site's country setting to the appropriate destination.