Exclusive Benefits
Receive additional benefits as you level up. Enjoy complimentary express shipping and gift wrapping online on full priced items, plus surprise & delight rewards and exclusive access to pre-order limited edition designs.
Join the Family
Benvenuti! Welcome to the Dream Factory program by Alessi. As a member, you will receive extra-ordinary benefits such as exclusive access to limited edition pieces, discounts, complimentary express shipping and online gift wrapping, among other rewards. Explore the program today and get ready to level up!
Special Discounts & Vouchers
Enjoy exclusive vouchers and up to 15% off across all full-priced items. Explore the different levels and discover the exclusive benefits from the Alessi Dream Factory program.
Faster Check-Out
Create a personalised profile and save your details for a quick and easy check-out when you purchase your favourite Alessi designs.
Purchase History
Access your profile to view your shopping history and check your points balance. In addition, you will be able to see when your points expire and how many you need to level up.
Member
Base Level
$0 - $499
- $20 sign up voucher
- $50 birthday voucher min. spend $200
- Priority access to new arrivals
- Exclusive access to VIP Days
Frequently Asked
Questions
WHAT IS THE ALESSI DREAM FACTORY PROGRAM?
HOW DO I EARN POINTS?
DO MY POINTS EXPIRE?
HOW DO I KNOW HOW MANY POINTS I HAVE?
CAN I TRANSFER MY POINTS?
WHY DID I MOVE DOWN A LEVEL?
WHAT HAPPENS TO MY POINTS IF I CANCEL OR RETURN MY ORDER?
HOW DO I MAINTAIN THE SAME LEVEL?
CAN I USE MY POINTS TO PURCHASE ITEMS?
CAN I USE TWO VOUCHERS AT THE SAME TIME?
HOW DO I USE MY BIRTHDAY/ WELCOME VOUCHER AND DOES IT EXPIRE?
CAN I SELECT GIFT WRAPPING AT ALL TIMES?
CAN I USE A VOUCHER IF I ALREADY RECEIVED A DISCOUNT?
CAN I ACCUMULATE POINTS IF I PURCHASE AT A DAVID JONES STORE?
Have a Question?
Get in touch with our customer service team if you have any further enquiries, we are here to help you!